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Trusted GDPR Specialists

Trusted GDPR Specialists

We constitute a group of highly qualified Data Professionals with a legal & governance background, who will guide you through the challenges faced by the General Data Protection Regulation (GDPR) Legislation.


Our Services

Audit Outsourced DPO Support Training



  • Internal
  • Outsourced Suppliers
  • Due Diligence

Outsourced DPO


  • Technical & Organisational Measures
  • Governance & Risk Management
  • Proactive Strategy



We provide support as required by our clients, we have set out below the categories of support.

  • Data Protection Impact Assessments
  • Data Breach / Access Requests
  • Processor Agreements
  • Ad hoc Queries

We will provide advice in relation to issues that may arise during development and management of GDPR compliance.




We can provide Virtual, in house and bespoke training to meet our clients’ needs for various staff categories from board level, management, key users of personal data to general staff.

We will utilise the information gained about your organisation together with current case law to streamline your training on a unique basis. We also provide IAPP/E certification preparation.

Who are Datatrails

Datatrails constitutes a group of highly qualified Data Professionals who will guide you through the challenges faced by the GDPR Legislation.


Datatrails is owned and managed by Carmel Mulligan, Michelle Hourican and Fergal Crehan, three Certified International Privacy Professionals.  Carmel is a Chartered Certified Accountant and Chartered Technology Professional with extensive experience within the technology area including certification of ISO27001.  Michelle is also a Chartered Certified Accountant with an in-depth knowledge of Audits, Governance and Financial Systems across multinationals, SMEs and the public sector.  Fergal Crehan BL is a Privacy and Data Protection Barrister and has acted in significant Data Protection cases to come before the Irish and European Courts.


Datatrails was born through the initiative to guide and maintain organisations towards continuous compliance to GDPR.  To date we have conducted and are advisors to numerous organisations varying in size and across multiple industries.


Key opportunities brought by GDPR to our clients are


Extracts from DPC Ireland 2018 to 2020 ‘Regulatory Activity Under GDPR’


Supporting Individuals


In excess of 40,000 emails, 36,000 phone calls and 8,000 postal contacts


Most frequent GDPR topics for queries and complaints

  • Access Requests
  • Fair processing
  • Disclosure
  • Right to be Forgotten
  • Direct marketing
  • Data Security



Supporting Industry


12,437 breach notifications received between 25 May 2018 and 25 May 2020


The most frequent cause of breaches

  • Human error
  • Phishing
  • Hacking
  • Lost Devices

Who are we

Carmel Mulligan



Carmel’s experience spans over 25 years at senior management and directorship level. As an accountant and IT Professional, she has specific knowledge in the technology services industry, systems implementation, data protection and strategic business consulting.  She has extensive experience of ISO27001 implementation and is a board member of EADPP Ireland.

Michelle Hourican



Michelle brings a wealth of experience as an auditor, management consultant, a lecturer, data protection professional and a non-executive director. She was awarded the ACCA ‘Accountant of the Year 2015’. Amongst her many qualifications she holds an advanced diploma in data protection law from The Honourable Society of Kings Inns. She serves as a Global Council member of ACCA.


Fergal Crehan

Legal advisor to Datatrails


Fergal provides Datatrails with expert advice on Privacy and Data Protection law


Client Feedback


"Datatrails tailored our GDPR programme to our specific needs and covered significant issues. Michelle delivered the training associated with the programme in a manner that left participants eager to engage on the subject"


Cooney Carey Accountants

"Datatrails insight and guidance to us as a firm makes sure that we remain fully compliant to GDPR."


Beechfield Care Group

"We have employed Datatrails to advise us on our Data Protection requirements and the service offered has been both efficient and effective".


DLR Leisure

"Without question the selection of Datatrails was one of the most significant decisions we made as an organisation and I have no hesitation in acting as a reference."


Marco Beverage Systems

"Datatrails brought a wealth of knowledge and practical solutions which introduced us to GDPR and its implications within our business in an understandable and accessible way - this has given us an understanding and framework which enables a smooth journey to continual GDPR compliance."

We are here for you.


We would very much like to hear from you!


Get in contact with us >


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