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Your Rights

Erasure

moreWhen have I the right to all my personal data being deleted by Datatrails?

You have the right to have your personal data deleted without undue delay if:

moreWhat happens if Datatrails has made my personal data public?

If we have made your personal data public, we, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform those who are processing your personal data that you have requested the erasure.

moreWhat happens if Datatrails has disclosed my personal to third parties?

Where we have disclosed your personal data in question to third parties, we will inform them of your request for erasure where possible.  We will also confirm to you details of relevant third parties to whom the data has been disclosed where appropriate.

Data portability

moreWhen can I receive my personal data in machine readable format from Datatrails?

You will receive your personal data concerning you in a structured, commonly used and machine-readable format if:

 

moreWould Datatrails transfer the personal data to another service provider if I requested this?

We can transfer this data to another company selected by you on your written instruction where it is technically feasible taking account of the available technology and the feasible cost of transfer proportionate to the service we provide to you.

moreUnder what circumstances can Datatrails refuse?

You will not be able to obtain, or have transferred in machine-readable format, your personal data if we are processing this data in the public interest or in the exercise of official authority vested in us.

moreWill Datatrails provide me with my personal data if the file contains the personal data of others?

We will only provide you with your personal data, ensuring we protect the rights and freedoms of others.  Where personal data of another person may be on the same files as yours, we will redact the full details of the other person.

Contact us at info@datatrails.ie

Automated individual decision making

moreWhat are my rights in respect of automated decision making?

Datatrials does not have any automated decision-making processes.  Where any such processes are introduced, we will provide you with the relevant information required under the “General Data Protection Regulation”.

Object 

moreHave I already been informed about my right to object?

We have informed you of your right to object prior to us collecting any of your personal data as stated in our privacy statement.

moreWhen can I object to Datatrails processing my personal data?

You can object on grounds relating to your situation.

Datatrails will stop processing your personal data unless:

moreWhat are my rights to object for direct marketing purposes?

Where your personal data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

Where you object to processing for direct marketing purposes, we will no longer process this data for such purposes.

moreWhat are my rights to object in the use of information society services?

In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications.

Contact us at info@datatrails.ie

Restrict processing 

moreWhen can I restrict processing?

You may have processing of your personal data restricted:

moreWhat if Datatrails has provided my personal data to third parties?

Where we have disclosed your personal data in question to third parties, we will inform them about the restriction on the processing, unless it is impossible or involves disproportionate effort to do so.

moreHow will I know if the restriction is lifted by Datatrails and/or relevant third parties?

We will inform on an individual basis when a restriction on processing has been lifted.

Contact us at info@datatrails.ie

 

Rectification 

moreWhat can I do if Datatrails is holding incorrect personal data about me?

Where you suspect that data we hold about you is inaccurate, we will on demand rectify any inaccuracies without undue delay and provide confirmation of same.

moreWhat happens if Datatrails has disclosed my personal to third parties?

Where we have disclosed inaccurate personal data to third parties, we will inform them and request confirmation that rectification has occurred.  We will also provide you with details of the third parties to whom your personal data has been disclosed.

Contact us at info@datatrails.ie

Withdraw consent 

moreUnder what circumstances could I withdraw consent?

You can withdraw consent if we are processing your personal data based on your consent.

moreWhen can I withdraw consent?

You can withdraw consent at any time.

moreIf I withdraw consent what happens to my current data?

Any processing based on your consent will cease upon the withdrawal of that consent.  Your withdrawal will not affect any processing of personal data prior to your withdrawal of consent, or any processing which is not based on your consent.

Contact us at info@datatrails.ie

Lodge a complaint 

moreCan I lodge a complaint with the Data Protection Commission?

You can lodge a complaint with the Data Protection Commission in respect of any processing by or on behalf of Datatrails of personal data relating to you.

moreHow do I lodge a complaint?

Making a complaint is simple and free.  All you need to do is write to the Data Protection Commission giving details about the matter.  You should clearly identify the organisation or individual you are complaining about.  You should also outline the steps you have taken to have your concerns dealt with by the organisation, and what sort of response you received from them.  Please also provide copies of any letters between you and the organisation, as well as supporting evidence/material.

moreWhat happens after I make the complaint?

The Data Protection Commission will then take the matter up with Datatrails on your behalf.

Access your data  

moreWhen do I have the right to access my personal data from Datatrails?

Where Datatrails process any personal data relating to you, you have the right to obtain confirmation of same from us, and to have access to your data.

moreWhat information will Datatrails provide to me?

If we are processing your personal data, you are entitled to access a copy of all such personal data processed by us subject to a verification process to ensure we are communicating with the correct person.  If requested, we will provide any of the following information:

moreWhat Information is not provided?

moreHow long will it take to receive my personal data from Datatrails?

We will provide you with a copy of the personal data we are currently processing within one month of request.  In rare situations if we are unable to provide you with the data within one month we will notify you, within 10 days of your request, explaining the reason for the delay and will commit to delivery within a further two months.

moreHow much will it cost me to receive my personal data?

We will not charge for providing your personal data unless we believe the request is excessive and the cost of providing your data is disproportionate to your services provided.

moreCan I request additional copies of my personal data?

If you require additional copies we will charge €20 to cover our administrative costs.

moreCan I receive my personal data electronically?

You can request your personal data by electronic means and we will provide your personal data in a commonly used electronic form if technically feasible.

moreWhat will Datatrails do if another person’s personal data is shared with my personal data?

We will only provide you with your personal data, ensuring we protect the rights and freedoms of others.  Where personal data of another person may be on the same files as yours, we will redact the full details of the other person.

Contact us at info@datatrails.ie

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